Our Service at Kembali Villas

Staff

Each Kembali private villa has a room maid who will prepare your breakfast from 8:00 am. At the same time, the gardener and pool attendant will service the pool and garden area. After breakfast, the maids will make up the bedroom and leave you to your privacy. If you require these services later than 8:00 am please advise the office.

Security

All Kembali luxury villas are equipped with electronic safes. Contact the office should you require assistance with the operating instructions. There are 4 security guards to secure the Kembali Villas – around the clock. Please leave your villa key at the office whenever you leave the villas.

Laundry & Dry Cleaning

A laundry basket is located in your bedroom, please place garments for laundry in the basket. Complete the laundry price list with name, Kembali villa number, and signature. Your room maid will pick up the laundry and it should be ready within 24 hours. It can also be completed within 12 hours, should you require.

Transport, Car & Motorbike Rental

Airport pick-up and drop-off transfer, excellent Bali Taxi service, English speaking Driver & Car or Car Rental also available at additional cost, please contact the office and they will be happy to assist you.

VIP Fast Track

Avoid 45 min++ Bali airport visa queue. For a small fee (IDR 825,000/passport). With Airport Assistance Service (VVIP) you will be met at the air-bridge on arrival. The VVIP officer will guide you during immigration process. You will be lead to queuing in special line (shortest queue). The VVIP officer will be there to assist you until you met the driver. Airport assistance fee is in addition to normal visa fees. If you are interested in this service, please let us know by return email, we will be more than happy to arrange this for you.

Entertainment

A wide selection of DVD’s and books are available from the office. In each villa bedroom, 50 Satellite Channel TV includes HBO, Cinemax, Star Movies, Hallmark, AXN, Animax, Discovery Channel, National Geographic, Animal Planet, Discovery, Nickelodeon, Cartoon Network, Disney Channel, MTV, ESPN, CNBC, CNN, BBC, ABC.

Swimming Pool & Baby Sitting

Guests are asked to always take appropriate safety measures. Parents please always ensure your children are constantly supervised in the swimming pool. The office can assist you with your baby-sitting needs. Please advise us of your requirements one day in advance.

Airline Booking & Reconfirmation

We will be happy to assist you with your flight bookings, reconfirmation, and other airline information. Please note that it is advisable to re-confirm all airline reservations 72 hours prior to departure. For assistance with luggage handling, please contact the office.

Office Services

Please contact the office should you require any of the following: Secretarial Service. Wake Up Call. Mail Service. Courier Service. Internet Service. Fax service. All messages will be delivered to your villa as soon as they received. All major currencies can be exchanged.

General Services

A range of electrical adapters & some spare mobile phone chargers are available through the office. Bali electrical current = 220 Volt, 50 Cycles. Each villa is equipped with a hair dryer located in the wardrobe. Should you require medical assistance, please advise the office. After office hours please contact security for their assistance.

Grocery Shoping

Make the most of your private villa with our grocery shopping service. Please let us know your groceries before your arrival or at any time during your stay.

Massage

Pre-book any of our massage and beauty treatments such as manicure and pedicure.

Baby Sitting

Guests are asked to always take appropriate safety measures. Parents please always ensure your children are constantly supervised in the swimming pool. The office can assist you with your baby-sitting needs. Please advise us of your requirements one day in advance.